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This is the map of the whole Back Heel court: every page, every category and every part of the homepage, with a line on what you will find there and when it is worth a visit. The full automatic list of pages and products comes first. Below it, we walk you through the site by area and by situation, so you can get from “I need ten shirts by January” to the right page in one pass.

The homepage, part by part

The homepage is built around one idea: back first. Most of the court only ever sees your back (your marker, the keeper, the bench and the referee), so we show every shirt from behind before anything else. Each part of the homepage has its own link, so you can jump straight to the one you want.

  • The turntable: a drawn shirt you turn by hand. Drag it, use the left and right arrow keys, or press the Front and Back buttons, and it eases round to the nearest face, from the named back to the art front. The same turntable sits on every jersey page, where your typed name and number appear on the back live.
  • The gallery wall: our named patterns hung side by side, each with its title and a one-line motif note. Start here if you are choosing by look rather than by product type.
  • Step back: a distance slider that shows why every pattern keeps a calm back panel. Slide it out and watch the number stay readable from where a referee would stand.
  • Five on court: a full five-a-side line-up in one art, with the pivo (the target player up front), two alas (the wingers), the fixo (the last player at the back) and a keeper in a clash colourway. Useful for organisers picturing the whole squad.
  • First whistle: pick your first game date and it shows the last day to order, using our 1โ€“3 business day making time and 7โ€“14 business day transit. It is an estimate only.
  • Shop by move: patterns grouped by the move they are named after: panna (the ball through an opponent’s legs), akka, sole roll and back heel.

None of these homepage tools collect or send anything, none need an account, and nothing is stored.

The shop and its four categories

The shop shows every pattern and product in one place. If you already know what you need, the four categories get you there faster.

Court Art Jerseys

Court Art Jerseys holds our seven core patterns for futsal and small-sided games: Sole Roll, Panna Arches, Gym Floor Lines, Mural Bloom, House Paint Block, Chalk Map and Akka Zigzag. Each comes in 2โ€“3 colourways named after paint and court colours, in sizes S to 5XL, with an optional name and number on the back included in the price. A few to start with:

Keeper Shirts

Keeper Shirts is where the player in goal shops. A keeper needs to look different from the four outfield players, so these shirts come in clash colours:

Blacktop & Pickup

Blacktop & Pickup is for outdoor courts, street games and pickup sessions where winner stays on. It holds Fence Line Sleeveless, Blacktop Crack, Winner Stays On, Custom Free Agent and Custom Back Heel Name Bar.

Shorts, Socks & Layers

Shorts, Socks & Layers finishes the kit. These are set designs without names or numbers: Sole Roll Shorts, House Paint Block Shorts, Gym Floor Lines Crew Socks, the Mural Bloom Warm-Up Long Sleeve Tee and the Chalk Map Pullover Hoodie.

Your cart and your account

  • Cart: every shirt is listed with its NAME ยท NUMBER line under it. Read the roster back here before you check out.
  • My Account: if you created an account at checkout, open Orders to see every order, its status and what was in it. No account is needed to browse or use the homepage tools.

Help and support pages

All support is by email at support@backheel.shop, and we reply within 24 hours on business days. These pages answer most questions before you need to write.

  • Help Center: the support hub, with a short summary of every topic and quick answers to the five most-asked questions.
  • FAQs: 29 answers grouped by orders, shipping, returns, sizing, personalisation and payments.
  • Order Tracking: look up an order with its number and billing email, and read what each status means.
  • Size Guide: how to measure a shirt you own, how to collect sizes from a squad, sleeves, socks and add-ons.
  • Shipping & Delivery: free shipping to the US, Canada, Australia and New Zealand, with timing in business days.
  • Cancel or Change an Order: the 24-hour window for cancelling or changing size, colourway, sleeves, spelling or address.
  • Submit a Ticket: how to write a support email that gets solved in one reply.
  • Contact Us: our email and business address.

Policies

The rules of the shop, written in plain English. The numbers are the same on every page.

  • Returns & Exchanges Policy: 60 days from delivery, every product, any reason, with a free return label from us. This page covers the process: how to start, pack and send a return.
  • Refund Policy: the money side. Refunds are sent within 7 days of receiving your return, to the original payment method or as store credit that never expires.
  • Payment Methods: how checkout works. The payment options available to you are shown at checkout before you pay.
  • Privacy Policy: what we collect, why, and how long we keep it, including the 30-day rule for any photo you email us.
  • Terms of Service: the agreement between you and Back Heel, under Massachusetts law.
  • Intellectual Property Policy: our patterns are original art, and we only print personal names and numbers, never team, league, club, college, country, player, character or brand names or logos.
  • DMCA: how to send a copyright notice if you believe something on the site uses your work.

About Back Heel

  • About Us: why we show every shirt back first, how the patterns are named, and what the store stands for.
  • Sitemap: this page.

Back Heel, 19 Leland Hill Road, Sutton, MA 01590, US. Support by email only. There is no shop, showroom or pickup point at the address.

Routes for common situations

Not sure where to start? Find your situation and follow the links in order.

Ordering for a whole squad

  1. Check your date on First whistle. Order at least 17 business days before your first game.
  2. Pick a look on the gallery wall, and picture the full five on Five on court.
  3. Collect name, number, size and sleeves from every player using the method in the Size Guide.
  4. Choose the outfield shirts in Court Art Jerseys and the keeper shirt in Keeper Shirts.
  5. Read the roster back in the cart, then check out.
  6. Spot a mistake afterwards? Use Cancel or Change an Order within 24 hours.

Joining a team as a free agent

  1. Ask your captain for the pattern and colourway name.
  2. Find it in the shop, or go for the Custom Free Agent Jersey.
  3. Check your number is free, type it in, and watch it appear on the turntable.

Choosing a keeper shirt

  1. Look at how a clash colourway stands out on Five on court.
  2. Pick from Keeper Shirts; the Rain or Shine shirt is long sleeve only.
  3. Check the sleeve and sizing notes for keepers in the Size Guide.

Playing pickup on the blacktop

  1. Browse Blacktop & Pickup.
  2. For summer heat, the Fence Line Sleeveless is a set design with no name to wait on.
  3. Add crew socks or shorts to finish the kit.

Buying the art to wear off the court

  1. Start on the gallery wall or Shop by move.
  2. Leave the name and number empty and the back panel stays plain.
  3. Or pick a layer, like the Chalk Map Pullover Hoodie.

After your parcel arrives

  1. Read every back against your order email.
  2. Wrong size or changed your mind? Start with the Returns & Exchanges Policy; postage is on us.
  3. Waiting for money back? See the Refund Policy.
  4. Something damaged or different from what you typed? Email us with a photo if you can.

Sending to Canada, Australia or New Zealand

  1. Shipping is free; read the timing on Shipping & Delivery.
  2. Import duties and taxes depend on your country, so check its rules before a big order.
  3. Follow your parcel on Order Tracking and with the carrier link in your dispatch email.

Which page answers which question

Some questions sound alike but live on different pages. Here is where each one is answered in full.

Using the turntable without a mouse

The turntable on the homepage and on every jersey page works with a keyboard as well as by dragging. Move focus to the shirt and press the left or right arrow keys to turn it, or tab to the Front and Back buttons and press Enter. On a phone, drag the shirt sideways with one finger. Whichever way you turn it, it eases to the nearest face so you always land on a clear front or back view.

Finding your way faster

  • The footer on every page links to the shop categories, every help page and every policy, so you are never more than one click from this list.
  • If a link here ever leads nowhere, or a page seems out of date, tell us at support@backheel.shop and we will fix it.